Rompiendo barreras para el turismo LGBT en América Latina

Pocas regiones en el mundo han logrado avances en materia de derechos para las personas LGBT como en América Latina. Estos avances pueden representar una oportunidad para el sector turístico en la región,… Continue reading

Blame it on Millennials

In this article I’m returning to one of the original themes of this blog: Millennials. While the content that you’ll find here covers a wide range of issues in destination marketing and management,… Continue reading

OUT NOW: Second Global Report on LGBT Tourism

“Visibility advances acceptance.” The principle is simple, but it is one of the most powerful arguments behind why destinations and travel brands should continue to push ahead with a clear agenda favouring LGBT… Continue reading

Coming soon: Global Report on LGBT Tourism

Welcome to my video debut, a more exciting way of explaining to you the results of a landmark project I’ve just completed; the UNWTO Global Report on LGBT Travel. This updated and expanded… Continue reading

The travel industry needs to understand the mindset of its Millennial employees, not just its customers

As Millennials occupy a larger share of the global workforce, is the travel industry doing enough to adapt to the mindset of Millennial employees, as well as its customers? It’s conference season again,… Continue reading

When ‘the hell of other people’ is part of the tourist experience

The problem of overtourism is being intensified by bad behaviour. Will this just continue to get worse, and what can destinations and visitor attractions do to keep the peace? This is the second… Continue reading

Could ‘Paris Syndrome’ spread to your destination?

Excitement turns to disappointment when cities fill with tourists, making local people angry and visitors look for someplace else. This is the first of three posts which will deal with the consequences of… Continue reading

How has aviation shaped a generation?

Working, studying and partying abroad has never been easier, and it’s been Millennials who have benefited the most from this. For much of my work, I tend to look at the travel industry and… Continue reading

How to Make LGBT Travel Matter to Millennials

What can destinations and businesses that are looking to attract the LGBT market learn from wider Millennial travel trends? Last week’s IGLTA Convention in Cape Town brought together delegates from several continents and… Continue reading

How travel and tourism brands can help Millennials, a generation under pressure

Travel isn’t just about hitting ‘escape’. Destinations and travel brands need to empathise with Millennials to help them build the life skills and experiences that they crave.